Question 1

To be a rational decision maker,we should do all of the following,except:

Accepted Answer

A)  boil the problem down to something that is easily understood
B)  develop an exhaustive list of alternatives to consider as solutions
C)  evaluate all the alternatives simultaneously
D)  use accurate information to evaluate alternatives
E)  pick the alternative that maximizes valueF) A) and B)
G) A) and E)

Question 2

_______ refers to when decision makers select the first acceptable alternative considered.

Accepted Answer

A)  Heuristics
B)  Communities of practice
C)  Rational decision making
D)  Satisficing
E)  StereotypingF) B) and E)
G) B) and D)

Question 3

Explicit knowledge is what employees can typically learn only through experience.

Accepted Answer

A) True 
 B)False

Question 4

_______ are simple,efficient,rules of thumb that allow us to make decisions more easily.

Accepted Answer

A)  Heuristics
B)  Extinction effects
C)  Self-fulfilling prophecies
D)  Climates of transfer
E)  AttributionsF) A) and B)
G) C) and D)

Question 5

Which of the following is NOT a characteristic of tacit knowledge?

Accepted Answer

A)  It is very difficult to articulate to others.
B)  It is based on experience.
C)  It is typically job-and/or situation-specific.
D)  It is highly personal in nature.
E)  It is always conscious and accessible information.F) B) and D)
G) A) and B)

Question 6

Suspending an employee for showing up to work late,assigning job tasks generally seen as demeaning for not following safety procedures,or even firing an employee for gross misconduct are all examples of:

Accepted Answer

A)  heuristics
B)  punishment
C)  negative reinforcement
D)  extinction
E)  positive reinforcementF) B) and E)
G) A) and E)

Question 7

The fundamental attribution error argues that people tend to judge others' behaviours as a result of internal factors.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is a characteristic of explicit knowledge?

Accepted Answer

A)  It is highly personal in nature.
B)  It is very difficult to articulate to others.
C)  It is typically job-and/or situation-specific.
D)  It is always conscious and accessible information.
E)  It is based on experience.F) C) and E)
G) A) and C)

Question 9

The rational decision-making model offers a step-by-step approach to making decisions that maximize outcomes by examining all available alternatives.

Accepted Answer

A) True 
 B)False

Question 10

_______ occurs when an unwanted outcome is removed following a desired behaviour.

Accepted Answer

A)  Heuristics
B)  Negative reinforcement
C)  Punishment
D)  Extinction
E)  Positive reinforcementF) D) and E)
G) None of the above

Question 11

Define the term heuristic.Give an example of a heuristic.

Accepted Answer

Heuristics are simple,efficient,rules of...

Question 12

A new,complex,and not recognized situation calls for:

Accepted Answer

A)  performance-avoid orientation
B)  programmed decisions
C)  performance-prove orientation
D)  nonprogrammed decisions
E)  irrational decisionsF) C) and D)
G) C) and E)

Question 13

Which schedule reinforces behaviours after a certain number of those behaviours have been exhibited?

Accepted Answer

A)  Continuous
B)  Variable interval
C)  Variable ratio
D)  Fixed ratio
E)  Fixed intervalF) A) and E)
G) B) and C)

Question 14

Projection bias causes problems in decision making because it limits our ability to develop appropriate criteria for a decision and evaluate decisions carefully.

Accepted Answer

A) True 
 B)False

Question 15

Several times a month,Danny,the Dean of the College of Business,walks by faculty offices at different times of the day and connects with and congratulates those who are doing an outstanding job or who he has heard good comments about.This is an example of which form of reinforcement schedule?

Accepted Answer

A)  Variable interval
B)  Variable ratio
C)  Continuous
D)  Fixed ratio
E)  Fixed intervalF) B) and E)
G) B) and C)

Question 16

Learning is moderately correlated with task performance.

Accepted Answer

A) True 
 B)False

Question 17

During a crisis situation managers often rely on intuition to make a quick decision.

Accepted Answer

A) True 
 B)False

Question 18

The single most common form of reinforcement schedule is:

Accepted Answer

A)  fixed interval
B)  variable ratio
C)  continuous
D)  fixed ratio
E)  variable intervalF) B) and D)
G) B) and C)

Question 19

Does Mary tend to act differently in other circumstances? is a question that answers which of these elements about attribution?

Accepted Answer

A)  Consistency
B)  Extinction
C)  Consensus
D)  Control
E)  DistinctivenessF) B) and D)
G) A) and B)

Question 20

Does Mary always come late for department meetings? is a question that answers which of these elements about attribution?

Accepted Answer

A)  Consistency
B)  Extinction
C)  Consensus
D)  Control
E)  DistinctivenessF) C) and D)
G) A) and E)

Exam 9: Learning and Decision Making

The rational decision-making model offers a step-by-step approach to making decisions that maximize outcomes by examining all available alternatives.

Correct AnswerverifiedShow Answer

During a crisis situation managers often rely on intuition to make a quick decision.

Correct AnswerverifiedShow Answer

_______ refers to when decision makers select the first acceptable alternative considered.

Correct AnswerverifiedShow Answer

_______ are simple,efficient,rules of thumb that allow us to make decisions more easily.

Correct AnswerverifiedShow Answer

A new,complex,and not recognized situation calls for:

Correct AnswerverifiedShow Answer

To be a rational decision maker,we should do all of the following,except:

Correct AnswerverifiedShow Answer

Explicit knowledge is what employees can typically learn only through experience.

Correct AnswerverifiedShow Answer

Suspending an employee for showing up to work late,assigning job tasks generally seen as demeaning for not following safety procedures,or even firing an employee for gross misconduct are all examples of:

Correct AnswerverifiedShow Answer

Which of the following is a characteristic of explicit knowledge?

Correct AnswerverifiedShow Answer

Does Mary tend to act differently in other circumstances? is a question that answers which of these elements about attribution?

Correct AnswerverifiedShow Answer

Projection bias causes problems in decision making because it limits our ability to develop appropriate criteria for a decision and evaluate decisions carefully.

Correct AnswerverifiedShow Answer

Learning is moderately correlated with task performance.

Correct AnswerverifiedShow Answer

The fundamental attribution error argues that people tend to judge others' behaviours as a result of internal factors.

Correct AnswerverifiedShow Answer

Which of the following is NOT a characteristic of tacit knowledge?

Correct AnswerverifiedShow Answer

Does Mary always come late for department meetings? is a question that answers which of these elements about attribution?

Correct AnswerverifiedShow Answer

_______ occurs when an unwanted outcome is removed following a desired behaviour.

Correct AnswerverifiedShow Answer

Which schedule reinforces behaviours after a certain number of those behaviours have been exhibited?

Correct AnswerverifiedShow Answer

Define the term heuristic.Give an example of a heuristic.

Correct AnswerverifiedHeuristics are simple,efficient,rules of...View AnswerShow Answer

Several times a month,Danny,the Dean of the College of Business,walks by faculty offices at different times of the day and connects with and congratulates those who are doing an outstanding job or who he has heard good comments about.This is an example of which form of reinforcement schedule?

Correct AnswerverifiedShow Answer

The single most common form of reinforcement schedule is:

Correct AnswerverifiedShow Answer

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Heuristics are simple,efficient,rules of...
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