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There are many diet aids on the market. Some promise immediate weight loss without exercise or a change in diet. Each is accompanied by a testimonial from a satisfied user, but most also contain the statement, "Results may vary." Most likely this statement is included to prevent the Federal Trade Commission (FTC) from requiring the dietary aid distributor to


A) engage in self-regulation.
B) engage in comparative advertising.
C) issue an advertising injunction.
D) guarantee truth in advertising.
E) run corrective advertising.

F) None of the above
G) A) and E)

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LG recently introduced a "connected" refrigerator that can track food expiration dates and respond to voice commands. This is an example of a __________ change in the marketing environment.


A) ecological
B) regulatory
C) legal
D) competitive
E) technological

F) A) and C)
G) A) and E)

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Regulation refers to


A) the restrictions that state and federal laws place on business with regard to the conduct of its activities.
B) constraints placed on businesses for activities that are legal but unethical.
C) society's values and standards that are enforceable in the courts.
D) requirements concerning which customers a firm may serve or not serve.
E) the moral principles and values that govern the actions and decisions of an individual or group.

F) A) and D)
G) None of the above

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________ is the form of competition where distribution is the only element of the marketing mix that exerts much of an impact on the firm.


A) Cross-market competition
B) Limited competition
C) Pure competition
D) Monopolistic competition
E) A monopoly

F) B) and E)
G) A) and E)

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Technology is defined as


A) any device or process based on scientific discoveries that are less than one year old.
B) any mechanical device used in the production or distribution of a product.
C) scientific findings that are used now or are able to generate a profit.
D) ideas or concepts that will one day be translated into usable devices, mechanisms, or processes.
E) the inventions or innovations from applied science or engineering research.

F) B) and E)
G) C) and E)

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Which of the following is a commonly held value in the United States today?


A) sustainability
B) tradition
C) group welfare
D) nostalgia
E) acceptance of birthright

F) A) and B)
G) A) and C)

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A consumer's income consists of


A) inflationary, recessionary, and depressive economies.
B) salaries, taxes, and assets.
C) gross, disposable, and discretionary components.
D) sales taxes, income taxes, and property taxes.
E) assets, liabilities, and equities.

F) A) and C)
G) A) and D)

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Demographic characteristics that describe a population include all of the following except which?


A) income
B) age
C) occupation
D) density
E) ethnicity

F) None of the above
G) B) and C)

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The College Board reports that since 2000, college tuition and fees have increased by 190 percent while the share of family income required to pay for tuition at public four-year colleges has risen from 8 percent in 2000 to 16 percent today. This is an example of a(n) ________ condition.


A) deflationary
B) recessionary
C) repressive
D) inflationary
E) depressive

F) A) and B)
G) A) and C)

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The U.S. Securities and Exchange Commission has designated just nine credit-rating agencies as nationally recognized statistical rating organizations, which include Moody's, Standard & Poor's, and Fitch Ratings. These agencies provide opinions on the creditworthiness of other entities and the financial obligations issued by them. Because so few companies can compete in it, the credit-rating industry would be considered a(n)


A) mega monopoly.
B) oligopoly.
C) pure competition.
D) monopolistic competition.
E) pure monopoly.

F) C) and E)
G) C) and D)

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The country expected to have the largest population in 2050 is


A) the United States.
B) India.
C) China.
D) Russia.
E) Brazil.

F) A) and E)
G) All of the above

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Protecting competition is the primary aim of which of these?


A) Prevention and Enforcement Act
B) Clayton Act
C) Federal Trade Commission Act
D) Fair Trade Act
E) Unfair Practices Act

F) A) and B)
G) C) and D)

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When a firm or business displays the Better Business Bureau (BBB) Accredited Business logo on its store window or website, it assures consumers that


A) the company's products comply with current safety standards set by the Consumer Product Safety Commission.
B) it is a member of a voluntary alliance of companies whose goal is to help maintain fair business practices.
C) the firm has met the standards for qualification as a green marketing firm.
D) the firm takes a proactive stance on diversity in the workplace.
E) the company incorporates sustainable business practices.

F) A) and E)
G) C) and D)

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The use of coupons is a frequently used marketing tactic for which form of competition?


A) pure competition
B) cross-market competition
C) an oligopoly
D) a monopoly
E) monopolistic competition

F) None of the above
G) C) and E)

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Visa and MasterCard have recently been accused of violating antitrust laws by improperly fixing credit and debit card fees (known as swipe fees) paid by retailers to use their services, creating an anti-competitive environment. Legislation that prohibits price-fixing is an example of ________ forces that affect the marketing environment.


A) economic
B) ecological
C) technological
D) regulatory
E) social

F) A) and B)
G) B) and E)

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Which is true about the Better Business Bureau?


A) It is the best-known federal agency involved in monitoring self-regulation of competing businesses.
B) It has a great deal of legal power to force a company to comply with its regulations.
C) It cannot be involved with Internet commerce.
D) It is a voluntary alliance of companies whose goal is to help maintain fair practices.
E) It is the agency that oversees advertising that runs on television programs.

F) A) and B)
G) C) and D)

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________ consumers say they will pay more for a product or brand if promotes environmental issues, social justice, and gender equality, and they, more than any other generation, say that they find out about products and services through social media.


A) Generation X
B) Baby Boomers
C) Generation Z
D) the Greatest Generation
E) Generation Y

F) A) and C)
G) A) and E)

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Changing attitudes toward sex roles are sometimes expressed today as ________ in both product design and promotion.


A) traditional stereotypes
B) gender neutrality
C) data-driven specifications
D) post-modern norms
E) overt sexual themes

F) C) and D)
G) A) and D)

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________ expect brands and companies to embrace social change, corporate social responsibility, and environmental stewardship, as well as profits.


A) Members of Generation X
B) Baby boomers
C) Members of Generation Z
D) Baby busters
E) Millennials

F) All of the above
G) D) and E)

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The Federal Trademark Dilution Act


A) prevents someone from using a trademark on a noncompeting product.
B) provides for registration of a company's trademarks.
C) allows a company to secure rights to a name before its actual use.
D) facilitates the protection of U.S. trademark rights throughout the world.
E) allows language adaptations for trademarks in different parts of the world.

F) B) and D)
G) A) and D)

Correct Answer

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