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A subjective statement made by a patient describing the patient's most significant symptoms or signs of illness is the patient's ________.

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Using SOAP charting, where would you document measurable information?


A) Subjective data
B) Objective data
C) Assessment
D) Plan of action
E) Test results

F) D) and E)
G) A) and B)

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Which of these patient behaviors is a classic symptom of depression?


A) Profound sadness
B) Rapid speech
C) Obsession with exercising
D) Anxiety about entering the health-care system
E) Sleeping soundly at night

F) C) and D)
G) None of the above

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Most patient charts are arranged with the entries in reverse _______ order.

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Which of the following statements does not apply to the Patient's Bill of Rights (Patient Care Partnership) ?


A) Patients should know the long-term costs of treatment choices.
B) A privacy notice must be prominently posted within the hospital.
C) The identity of people involved in care should be known to patients.
D) Patients should be informed of available resources for resolving disputes.
E) Patients can choose a representative to make healthcare decisions.

F) B) and D)
G) All of the above

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When charting, the need for ____ makes it essential that you use medical terminology and precise descriptions.


A) conciseness
B) completeness
C) clarity
D) confidentiality
E) chronological order

F) A) and D)
G) B) and E)

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John is a 15-year-old patient who plays on his high school basketball team. He says he is proud to be on the team's "first string." His mother brought him to the office because he is experiencing hearing loss and has frequent spasms in his legs. Which of the following are possible causes of these symptoms?


A) GNB
B) Ecstasy
C) LSD
D) Paint thinner
E) Anadrol

F) A) and E)
G) All of the above

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If you suspect a patient has been abused, you must report it to your supervisor or the ________.

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Jill Hanson is a 16-year-old patient who has come to the office complaining of lower abdominal pain. As you interview her, you notice that she seems to have difficulty concentrating on the conversation. She constantly looks toward the closed door of the exam room, and she asks you several times whether the doctor is "nice." Which of the following would you suspect as the reason for Jill's behavior?


A) Depression
B) Physical abuse
C) Substance abuse
D) Aggression
E) Anxiety

F) A) and B)
G) C) and D)

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The ________ interview technique will help you remember the types of questions that are appropriate for the patient's condition.

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Signs of substance abuse or ________ can be mistaken for depression.

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Kenneth Little is complaining of burning when he voids. Because you suspect he has a urinary tract infection, you ask him more questions about the appearance of the urine, how often he has the urge to urinate, if he has any hesitancy, and when the symptoms started. Which interviewing skill does this demonstrate?


A) Effective listening
B) Awareness of nonverbal cues
C) Broad knowledge base
D) Summarizing to form a general picture
E) Making the patient feel at ease

F) B) and E)
G) B) and C)

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The history of ________ illness includes detailed information about the chief complaint, including when the problem started and what the patient has done to treat the problem.

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The method of collecting data that allows you to determine the patient's knowledge of the situation is asking ________ questions.

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Which section of the health history form includes information about the health of the patient's family?


A) Personal data
B) Past medical history
C) Family history
D) Social and occupational history
E) Review of Systems

F) B) and C)
G) A) and E)

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Which of the following approaches allows you to determine the patient's knowledge of the situation and whether it is accurate?


A) Agreeing with the patient
B) Asking questions that require yes-or-no answers
C) Asking hypothetical questions
D) Probing for more information
E) Challenging the patient

F) A) and B)
G) A) and C)

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Taking larger-than-prescribed doses of a medication is an example of _______.

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You must have a broad ________ base to be able to ask questions that will elicit the most meaningful information about the patient.

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Which of the following would you document under the plan of action?


A) Medications prescribed and tests to be done
B) Physician's diagnosis
C) Patient's chief complaint
D) Results of the physician's examination
E) Patient's vital signs

F) A) and E)
G) D) and E)

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Mirroring means ____.


A) blocking further communication
B) restating what the patient says in your own words
C) interpreting what you believe the patient is saying
D) motivating the patient to describe the situation in his own way
E) asking closed-ended questions

F) A) and C)
G) A) and D)

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