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How can a firm fully exploit the competitive potential of its resources, capabilities, and competencies?

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The final criterion of whether a rare, v...

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Which of the following statements accurately describes a firm's resource stock?


A) Resource stocks are a firm's level of resources that are common to competitors.
B) Resource stocks are a firm's future estimate of both tangible and intangible resources.
C) Resource stocks are a firm's current level of intangible resources.
D) Resource stocks are a firm's level of investments to maintain or build a resource.

E) None of the above
F) B) and C)

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Organizational and managerial skills that find their expression in a company's structure, routines, and culture are referred to as


A) tangible resources.
B) reserves.
C) capital gains.
D) capabilities.

E) B) and C)
F) None of the above

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In the context of SWOT analysis, which of the following best exemplifies a firm's internal weakness?


A) fall in the purchasing power of the firm's customers
B) increased competition in the industry where the firm operates
C) irregularity in the raw materials supply throughout the industry
D) decline in the firm's market share

E) All of the above
F) A) and B)

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Facing stiff competition in the e-reader market, Sumac Industries wants to protect its competitive advantage by increasing the perceived value of its reader. Sumac's best strategy to accomplish this would be to


A) increase the cost of production to add innovative new features.
B) highlight the number of celebrities who use Sumac e-readers.
C) lower the retail price of its e-reader to attract new customers.
D) try to imitate some of the features found in competing products.

E) B) and C)
F) A) and B)

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When the laptop market overtook the desktop market, Blue Tech Inc., a leader in desktop technology, was left at a competitive disadvantage. Later, Blue Tech Inc.'s management channeled all of the company's efforts and revenue to develop an efficient laptop from scratch in less than a year. However, the company failed because Blue Tech Inc.'s models were inferior to the third- and fourth-generation models its competitors were selling. In this scenario, Blue Tech Inc.'s failure can be best attributed to


A) causal ambiguity.
B) diseconomies of scope and scale.
C) time compression diseconomies.
D) social complexity.

E) A) and B)
F) A) and C)

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The "Natural Nourishment" granola bars manufactured by Global Good Foods have been the top-selling granola bars in the market. Though the market for granola bars is flooded with competitors, Global Good has been able to maintain its market position for a long time. This is mainly attributed to the pleasant texture of its granola, which comes from a proprietary processing technique used by the company. This competency of Global Good Foods will be considered as a(n) ________ resource in the VRIO framework.


A) imitable
B) rare
C) intangible
D) organizational

E) C) and D)
F) B) and C)

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Which of the following is an implication of high employee turnover in a company?


A) It results in a reduction in the company's intangible-resource stocks.
B) It makes the source of the company's competitive advantage causally ambiguous.
C) It makes the source of the company's competitive advantage socially complex.
D) It results in greater immobility and heterogeneity of the company's resources.

E) All of the above
F) B) and C)

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One of Rolex's tangible resources is its well-known brand name and reputation for quality timepieces.

A) True
B) False

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Describe the core competencies of any three successful companies in today's business environment.

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Student answers will vary. Here are some...

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Competitors have found it extremely difficult to imitate Gene Electronics Inc.'s valuable resources, capabilities, or competencies. This is primarily because the source for the company's success has been unclear. The competitors are uncertain if Gene Electronics Inc.'s success is due to its strong leadership, the skills of its research and development team, or the timing of the company' s product introductions. Gene Electronics Inc. has been protected from losing its competitive advantage as a result of


A) time compression diseconomies.
B) resource homogeneity.
C) causal ambiguity.
D) path dependence.

E) B) and C)
F) All of the above

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High demand for online video streaming options is one of Netflix's core competencies.

A) True
B) False

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Discuss resource immobility as a critical assumption in the resource-based model of a firm.

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A critical assumption in the resource-ba...

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As manager of a relatively new company, you are tasked with analyzing company resources to identify core competencies capable of supporting a competitive advantage. Which of the following resources is most likely to generate a competitive advantage?


A) new production facilities
B) large cash holdings
C) stockpile of supplies
D) enthusiastic company culture

E) A) and C)
F) A) and B)

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Cloud Cones is a fast-growing chain of ice cream shops. It has acquired an edge over its competitors through its ability to provide a wide array of unique flavors and a hip atmosphere in stores. This advantage of Cloud Cones best exemplifies a


A) markup.
B) resource flow.
C) capital gain.
D) core competency.

E) B) and D)
F) B) and C)

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Which of the following is a drawback of the SWOT analysis?


A) The SWOT analysis takes into account only the internal environment of a firm, ignoring the equally important external environment.
B) This framework is only applicable to the manufacturing industries; it is ineffective when applied to the service firms.
C) A problem with this framework is that a strength can also be a weakness, and that an opportunity can also simultaneously be a threat.
D) A drawback of this framework is that it allows managers to evaluate only a firm's current situation and not its future prospects.

E) A) and D)
F) A) and C)

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Juanita, a manager at a multinational organization, is trying to carefully scan and link the firm's internal environment to its external environment. The insights from this analysis will allow her to effectively leverage the company's internal strengths to exploit external opportunities, while mitigating internal weaknesses and external threats. In this scenario, which of the following managerial tools is Juanita employing?


A) Blake Mouton managerial grid
B) Ansoff's matrix
C) BCG analysis
D) SWOT analysis

E) A) and C)
F) A) and B)

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Elaborate on the drawback of SWOT analysis with the help of an example.

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Student answers will vary.
Although the ...

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Provide an example of how dynamic capabilities can benefit firms.

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Student examples will vary. A sample ans...

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Amazon's tendency to reinvest a large share of its profits into new services and capabilities exemplifies a low level of resource flows.

A) True
B) False

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