Question 1

The creation of knowledge assets is typically characterized by

Accepted Answer

A)   high upfront costs and subsequent high variable costs.
B)   high fixed costs and high variable costs.
C)   high upfront costs and low variable costs.
D)   low upfront costs and high variable costs.E) B) and C)
F) A) and B)

Question 2

Training and development at all levels of the organization are necessary if employees are to remain current throughout the duration of their employment. Which of the following activities would also be necessary?

Accepted Answer

A)   monitoring and tracking employee development
B)   monitoring only key managers
C)   tracking only key managers
D)   sharing employee tracking information only with key managersE) C) and D)
F) B) and D)

Question 3

The power of a manager, traditionally, was embedded in the hierarchy of the firm. As organizational structures flatten, this power is repositioned in the ________ of the network. Thesepeople are not necessarily at the top of the hierarchy or even experts in their fields.

Accepted Answer

A)   clients
B)   brokers
C)   employees
D)   suppliersE) A) and B)
F) A) and D)

Question 4

The environmental sustainability strategy of a firm might be used to retain high-performing employees because recent college graduates

Accepted Answer

A)   seek to make a social or environmental difference in the world.
B)   want a job in a company that is committed to corporate profit.
C)   feel that profitability is not important.
D)   are loyal to firms that are concerned with employee education.E) A) and B)
F) All of the above

Question 5

Tying knowledge workers to a firm is part of the objective of the development of

Accepted Answer

A)   intellectual capital.
B)   explicit knowledge.
C)   human capital.
D)   social capital.E) A) and B)
F) A) and C)

Question 6

Unlike ________ assets, intellectual property can be stolen by simply broadcasting it.

Accepted Answer

A)   intangible
B)   hidden
C)   physical
D)   expensiveE) A) and D)
F) A) and B)

Question 7

In a 360-degree evaluation and feedback system, which of these does not rate the skills and performance of an individual?

Accepted Answer

A)   superiors
B)   family
C)   direct reports
D)   colleaguesE) A) and C)
F) A) and B)

Question 8

Intellectual property rights are easier to define and protect than property rights for physical assets (e.g., plant and equipment).

Accepted Answer

A) True 
 B)False

Question 9

Managing a knowledge intensive workforce is very challenging. The best way for a firm to manage its workforce is to

Accepted Answer

A)   retain knowledge workers by increasing rewards.
B)   ensure that it pays higher salaries than its rivals.
C)   balance efforts in attraction, selection, and retention of top talent.
D)   attract the brightest employees and train them often.E) A) and B)
F) All of the above

Question 10

Top executives can use email effectively for all of the following except

Accepted Answer

A)   updates on company strategy.
B)   executive perspectives on key issues.
C)   overview of the executive work for the month.
D)   updates on corporate intelligence.E) A) and B)
F) None of the above

Question 11

In social network analysis, groups can become too insular and fail to share what they have learned with people outside the group. This is a result of

Accepted Answer

A)   intellect.
B)   closure.
C)   bridging relationships.
D)   diverse knowledge.E) A) and D)
F) A) and C)

Question 12

Boomerang employees, according to a study published in Personnel Psychology, are statistically more likely to leave a firm if they experienced a negative life event or if they

Accepted Answer

A)   received a better alternate job offer.
B)   did not feel appreciated in their current job.
C)   were inadequately trained for their current position.
D)   had friends at the alternate company offering the job.E) None of the above
F) B) and C)

Exam 4: Recognizing a Firm's Intellectual Assets Moving beyond a Firm's Tangible Resources

Unlike ________ assets, intellectual property can be stolen by simply broadcasting it.

Correct Answer
verified

Tying knowledge workers to a firm is part of the objective of the development of

Correct Answer
verified

Boomerang employees, according to a study published in Personnel Psychology, are statistically more likely to leave a firm if they experienced a negative life event or if they

Correct Answer
verified

Training and development at all levels of the organization are necessary if employees are to remain current throughout the duration of their employment. Which of the following activities would also be necessary?

Correct Answer
verified

In a 360-degree evaluation and feedback system, which of these does not rate the skills and performance of an individual?

Correct Answer
verified

The power of a manager, traditionally, was embedded in the hierarchy of the firm. As organizational structures flatten, this power is repositioned in the ________ of the network. Thesepeople are not necessarily at the top of the hierarchy or even experts in their fields.

Correct Answer
verified

In social network analysis, groups can become too insular and fail to share what they have learned with people outside the group. This is a result of

Correct Answer
verified

The environmental sustainability strategy of a firm might be used to retain high-performing employees because recent college graduates

Correct Answer
verified

Intellectual property rights are easier to define and protect than property rights for physical assets (e.g., plant and equipment).

Correct Answer
verified

Managing a knowledge intensive workforce is very challenging. The best way for a firm to manage its workforce is to

Correct Answer
verified

Top executives can use email effectively for all of the following except

Correct Answer
verified

The creation of knowledge assets is typically characterized by

Correct Answer
verified

Exam 4: Recognizing a Firm's Intellectual Assets Moving beyond a Firm's Tangible Resources

Unlike ________ assets, intellectual property can be stolen by simply broadcasting it.

Correct AnswerverifiedShow Answer

Tying knowledge workers to a firm is part of the objective of the development of

Correct AnswerverifiedShow Answer

Boomerang employees, according to a study published in Personnel Psychology, are statistically more likely to leave a firm if they experienced a negative life event or if they

Correct AnswerverifiedShow Answer

Training and development at all levels of the organization are necessary if employees are to remain current throughout the duration of their employment. Which of the following activities would also be necessary?

Correct AnswerverifiedShow Answer

In a 360-degree evaluation and feedback system, which of these does not rate the skills and performance of an individual?

Correct AnswerverifiedShow Answer

The power of a manager, traditionally, was embedded in the hierarchy of the firm. As organizational structures flatten, this power is repositioned in the ________ of the network. Thesepeople are not necessarily at the top of the hierarchy or even experts in their fields.

Correct AnswerverifiedShow Answer

In social network analysis, groups can become too insular and fail to share what they have learned with people outside the group. This is a result of

Correct AnswerverifiedShow Answer

The environmental sustainability strategy of a firm might be used to retain high-performing employees because recent college graduates

Correct AnswerverifiedShow Answer

Intellectual property rights are easier to define and protect than property rights for physical assets (e.g., plant and equipment).

Correct AnswerverifiedShow Answer

Managing a knowledge intensive workforce is very challenging. The best way for a firm to manage its workforce is to

Correct AnswerverifiedShow Answer

Top executives can use email effectively for all of the following except

Correct AnswerverifiedShow Answer

The creation of knowledge assets is typically characterized by

Correct AnswerverifiedShow Answer

Correct Answer
verified

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verified

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verified

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