Question 1

Which of the following was NOT identified in your textbook as a reason why organisations use teams?

Accepted Answer

A)  creates esprit de corps
B)  solves simple problems speedily
C)  takes advantage of workforce diversity
D)  increases performance
E)  allows managers to do more strategic managementF) B) and D)
G) B) and E)

Question 2

________ refers to a prestige grading, position or rank within a group.

Accepted Answer

A)  Role conflict
B)  Status
C)  Norm
D)  Role
E)  AccommodationF) A) and E)
G) A) and D)

Question 3

Which of the following is NOT an advantage of group decision making over individual decision making?

Accepted Answer

A)  They generate more alternatives.
B)  There is increased legitimacy of the decision.
C)  There is less acceptance of a solution.
D)  They provide more information.
E)  There is reluctance to fight a decision they helped develop.F) A) and B)
G) A) and C)

Question 4

The findings of Asch's experiment utilising lines of different lengths would relate to which of the following?

Accepted Answer

A)  work group cohesiveness
B)  performance perceptions
C)  role conflict
D)  job status
E)  workplace conformityF) D) and E)
G) All of the above

Question 5

Which of the following personality traits tends to have a negative impact on group productivity and morale?

Accepted Answer

A)  dominance
B)  self-reliance
C)  independence
D)  sociability
E)  extroversionF) All of the above
G) A) and B)

Question 6

A self-managed work team brings together experts in various specialties to work together on various organisational tasks.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is an accurate statement about the progression of groups through their development stages?

Accepted Answer

A)  Groups in the conforming stage are more effective than in the norming stage.
B)  Groups develop in a linear manner.
C)  Several stages may be happening simultaneously.
D)  Groups will always regress to previous stages, if only for a short time.
E)  Conflict inhibits group effectiveness.F) B) and E)
G) B) and D)

Question 8

Education, age, skill and experience are examples of which of the following?

Accepted Answer

A)  formal status categories
B)  individual status categories
C)  in-group status categories
D)  informal status categories
E)  out-group status categoriesF) A) and D)
G) All of the above

Question 9

________ prevent a group from achieving its goals.

Accepted Answer

A)  Functional conflicts
B)  Command groups
C)  Informal groups
D)  Cross-functional teams
E)  Dysfunctional conflictsF) C) and D)
G) A) and B)

Question 10

It is important for managers to be sensitive to the unique differences of each member of the global team.

Accepted Answer

A) True 
 B)False

Question 11

In a short essay, list and discuss the five stages of group development.

Accepted Answer

Research shows that groups pass through ...

Question 12

The stage of group development in which you would most likely see a battle over group leadership is ________.

Accepted Answer

A)  performing
B)  norming
C)  conforming
D)  storming
E)  formingF) C) and D)
G) D) and E)

Question 13

A formal group of employees who operate without a manager and are responsible for a complete work process or segment is referred to as the self-managed team.

Accepted Answer

A) True 
 B)False

Question 14

Groups whose members work intensely on a specific, common goal using their positive synergy, individual and mutual accountability and complementary skills is a(n) ________.

Accepted Answer

A)  work team
B)  formal team
C)  interdependent team
D)  social team
E)  informal teamF) D) and E)
G) B) and D)

Question 15

Which of the following is an example of group member resources?

Accepted Answer

A)  group member personalities
B)  a complex task
C)  the group size
D)  expected behaviours imposed from the central office
E)  the group leadershipF) A) and E)
G) D) and E)

Question 16

Small groups tend to complete tasks faster than larger groups.

Accepted Answer

A) True 
 B)False

Question 17

Under some conditions, high levels of conflict are conducive to high levels of group performance.

Accepted Answer

A) True 
 B)False

Question 18

Research on conformity suggests that ________.

Accepted Answer

A)  conformity does not apply to global teams
B)  conformity is culture-bound
C)  idea diversity provides problems
D)  conformity tends to be higher in individualistic cultures than in collectivist cultures
E)  groupthink tends to be more of a problem in global teamsF) B) and E)
G) A) and E)

Question 19

Effective teams are characterised by ________ communication.

Accepted Answer

A)  linear
B)  lateral
C)  virtual
D)  good
E)  organicF) B) and E)
G) D) and E)

Question 20

Group tasks can be ________.

Accepted Answer

A)  quite independent or interdependent
B)  very simple and dependent
C)  very complex and interdependent
D)  simple or complex and interdependent or independent
E)  quite complicated and dependentF) All of the above
G) B) and D)

Exam 13: Managing Teams

________ refers to a prestige grading, position or rank within a group.

Correct AnswerverifiedShow Answer

Under some conditions, high levels of conflict are conducive to high levels of group performance.

Correct AnswerverifiedShow Answer

Which of the following is an example of group member resources?

Correct AnswerverifiedShow Answer

A self-managed work team brings together experts in various specialties to work together on various organisational tasks.

Correct AnswerverifiedShow Answer

Small groups tend to complete tasks faster than larger groups.

Correct AnswerverifiedShow Answer

Education, age, skill and experience are examples of which of the following?

Correct AnswerverifiedShow Answer

The stage of group development in which you would most likely see a battle over group leadership is ________.

Correct AnswerverifiedShow Answer

It is important for managers to be sensitive to the unique differences of each member of the global team.

Correct AnswerverifiedShow Answer

Groups whose members work intensely on a specific, common goal using their positive synergy, individual and mutual accountability and complementary skills is a(n) ________.

Correct AnswerverifiedShow Answer

Research on conformity suggests that ________.

Correct AnswerverifiedShow Answer

Which of the following personality traits tends to have a negative impact on group productivity and morale?

Correct AnswerverifiedShow Answer

The findings of Asch's experiment utilising lines of different lengths would relate to which of the following?

Correct AnswerverifiedShow Answer

Effective teams are characterised by ________ communication.

Correct AnswerverifiedShow Answer

In a short essay, list and discuss the five stages of group development.

Correct AnswerverifiedResearch shows that groups pass through ...View AnswerShow Answer

Group tasks can be ________.

Correct AnswerverifiedShow Answer

A formal group of employees who operate without a manager and are responsible for a complete work process or segment is referred to as the self-managed team.

Correct AnswerverifiedShow Answer

Which of the following is an accurate statement about the progression of groups through their development stages?

Correct AnswerverifiedShow Answer

Which of the following is NOT an advantage of group decision making over individual decision making?

Correct AnswerverifiedShow Answer

________ prevent a group from achieving its goals.

Correct AnswerverifiedShow Answer

Which of the following was NOT identified in your textbook as a reason why organisations use teams?

Correct AnswerverifiedShow Answer

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Research shows that groups pass through ...
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