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Which of the following firms would likely pose the least competitive threat?


A) a firm in the same industry and in the same strategic group
B) a competitor to your product where a high switching cost exists
C) a firm that produces substitute goods to your product line
D) a firm in the same industry and in the nearest strategic group looking to join your group

E) None of the above
F) A) and D)

Correct Answer

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Which is considered a force in the five-forces model?


A) increased deregulation in an industry
B) the threat of government intervention
C) recent technological innovation
D) rivalry among competing firms

E) All of the above
F) C) and D)

Correct Answer

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A Motel 6 executive indicates that he regularly reviews the number of rooms in the budget segment of the industry in the United States and the difference between the average daily room rate and the consumer price index (CPI). This is an example of Competitive Intelligence.

A) True
B) False

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In the SWOT framework, ______________ are internal factors that are specific to the company.


A) strengths and opportunities
B) strengths and threats
C) threats and weaknesses
D) strengths and weaknesses

E) A) and B)
F) A) and C)

Correct Answer

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If companies miscalculate the market, opportunities will be lost.

A) True
B) False

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The Apple iPod was enormously successful due in large part to the company strategy of using


A) substitute products.
B) technical savvy.
C) complementors.
D) sophisticated software.

E) None of the above
F) B) and D)

Correct Answer

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Another value of strategic grouping is that it helps a firm identify groups whose competitive position may be marginal or tenuous.

A) True
B) False

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Perceptual acuity can be improved by sitting alone and not consulting others.

A) True
B) False

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Code of Ethics guidelines can assist companies in avoiding aggressive competitive intelligence gathering that results from illegal behaviors.

A) True
B) False

Correct Answer

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Rivalry is not always cutthroat; sometimes, it can be gentlemanly.

A) True
B) False

Correct Answer

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Technological innovations can create entirely new industries and alter the boundaries of industries.

A) True
B) False

Correct Answer

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A sharp increase in interest rates, for example, tends to have more impact on providers of higher-priced goods (e.g., Porsches) than on providers of lower-priced goods (e.g., Chevrolet Cobalt), whose customer base is much more price-sensitive.

A) True
B) False

Correct Answer

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It is not important to consider the potential impact of government regulation when developing new innovations.

A) True
B) False

Correct Answer

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Using the Cuusoo System, Lego develops ideas that are generated by the many children and adults who create a model, take photos, write project descriptions, and submit their idea on the Lego website. This is an example of using __________ to develop new products.


A) sociocultural data
B) demographic data
C) technological data
D) crowdsourcing

E) B) and C)
F) A) and D)

Correct Answer

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When the management frame of reference gets out of touch with the realities of the actual business situation, what can happen to the firm?


A) The company business strategy no longer works.
B) Management gets across-the-board raises.
C) Management perceptual acuity improves.
D) It becomes easier to maintain competitive advantage.

E) All of the above
F) None of the above

Correct Answer

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A danger of forecasting discussed in the text is that


A) in most cases, the expense of collecting the necessary data exceeds the benefit.
B) the retrospective nature of forecasting provides little information about the future.
C) managers may view uncertainty as black and white while ignoring important gray areas.
D) it can create legal problems for the firm if regulators discover the company is making forecasts.

E) None of the above
F) A) and B)

Correct Answer

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SWOT analysis is useful in part because it obliges the firm to act proactively by putting an emphasis on identifying opportunities and threats that constrain the action choices a firm might make as a result of its internal and external environmental scan.

A) True
B) False

Correct Answer

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Ted Turner saw the potential of 24-hour news before anyone else. This is an example of perceptual acuity.

A) True
B) False

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To understand the business environment of a particular firm, you need to analyze both the general environment and the firm industry and competitive environment.

A) True
B) False

Correct Answer

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Executives must be careful to avoid spending so much time and effort tracking the actions of ___________ that they ignore ____________.


A) competitors; customers
B) customers; competitors
C) existing customers; existing competitors
D) traditional competitors; new competitors

E) A) and D)
F) A) and C)

Correct Answer

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