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According to the Corporate Citizenship poll conducted by Cone Communications, most Americans say they would be likely to switch brands to one associated with a good cause, if there are similarities between


A) price and availability.
B) availability and quality.
C) price and quality.
D) price and durability.

E) A) and B)
F) All of the above

Correct Answer

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Organizational goals and objectives should be vague in order to allow for changes in strategy.

A) True
B) False

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Much research has supported the notion that individuals work much harder when they are asked to do their best rather than when they are striving toward a specific goal.

A) True
B) False

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Stockholders in a company are the only individuals with an interest in the financial performance of the company.

A) True
B) False

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According to Henry Mintzberg, a management scholar, most firms realize their original intended strategy.

A) True
B) False

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A key stakeholder group that appears to be particularly susceptible to corporate social responsibility (CSR) initiatives is customers.

A) True
B) False

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Stakeholders are


A) a new way to describe stockholders.
B) individuals, groups, and organizations who have a stake in the success of the organization.
C) creditors who hold a lien on the assets of the organization.
D) attorneys and their clients who sue the organization.

E) A) and B)
F) C) and D)

Correct Answer

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The organizational versus the individual rationality perspective suggests that objectives that are


A) good for a functional area are always good for the overall organization.
B) good for the overall organization are always best for a functional area.
C) best for a functional area may not be best for the overall organization.
D) best for one functional area will never be best for all functional areas.

E) B) and C)
F) A) and B)

Correct Answer

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Effective organizational design means that firms must have ________ that are consistent with their strategy.


A) designs and plans
B) organizational structures and designs
C) adopters and designs
D) adopters and plans

E) B) and C)
F) C) and D)

Correct Answer

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Focusing on the short term and efficiency is always a bad management principle.

A) True
B) False

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False

Demands for greater corporate responsibility have accelerated today. They focus on issues such as


A) labor standards and environmental sustainability.
B) taxation.
C) product benefits.
D) service benefits.

E) B) and C)
F) B) and D)

Correct Answer

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A

Strategic objectives are more specific than vision statements.

A) True
B) False

Correct Answer

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One of the reasons a vision fails is that too much focus can lead to missed opportunities.

A) True
B) False

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Successful executives do not reward honesty and input and do not show their interest in learning what others are thinking.

A) True
B) False

Correct Answer

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The Clorox Green Works line of plant-based cleaning materials captured 42 percent of the natural cleaning products market in its first year. This is an example of the benefit of


A) sustainability efforts.
B) cost reduction efforts.
C) marketing programs.
D) process management.

E) B) and C)
F) A) and D)

Correct Answer

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A

The Sustainable Apparel Coalition accounts for more than one-third of the global


A) apparel and washing product industry.
B) consumer product industry.
C) refinery industry.
D) apparel and footwear industry.

E) All of the above
F) A) and B)

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To inculcate a strategic management perspective, managers must often make a major effort to effect transformational change.

A) True
B) False

Correct Answer

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Methods by which successful executives show their interest in learning what others are thinking include


A) holding town hall meetings and consulting employees on what they would do if in charge.
B) holding town hall meetings and consulting bankers on what they would do if in charge.
C) holding retreats and consulting rivals on what they would do if in charge.
D) consulting rivals and consulting investment bankers.

E) B) and D)
F) All of the above

Correct Answer

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__________ may be considered the advance work that must be done in order to effectively formulate and implement strategies.


A) Goal setting
B) Corporate entrepreneurship
C) Strategy analysis
D) Organizational design

E) B) and C)
F) C) and D)

Correct Answer

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Tim Brown, CEO of IDEO, believes that the ________ of a person should not dictate the level of influence their ideas should be accorded.


A) age
B) seniority
C) position
D) education

E) C) and D)
F) None of the above

Correct Answer

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