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Attribute data are counted, variable data are measured.

A) True
B) False

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Cpk is useful even when the process is not centered.

A) True
B) False

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Larger samples will require wider x-bar control limits because there is more data.

A) True
B) False

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A c-chart is used to monitor the total number of defectives in the output of a process.

A) True
B) False

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High-cost, low-volume items often require careful inspection since we make them so infrequently.

A) True
B) False

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Given the following process control data for a normally distributed quality variable (three samples of size four each):  Measurements  Machine #115141512#218162016#316171617\begin{array} { r} { \text { Measurements } } \\\begin{array} { l l l l l } \text { Machine } &\\\hline \# 1 & 15 & 14 & 15 & 12 \\\# 2 & 18 & 16 & 20 & 16 \\\# 3 & 16 & 17 & 16 & 17\end{array}\end{array} If this process is known to have a mean of 15 and a standard deviation of 3, what is the mean of the sampling distribution of sample means for whenever this process is under control? The standard deviation?

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An analyst has gathered data and counted the number of runs with respect to the median. There were 60 observations and 22 runs. What can the analyst conclude given this information?

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The expected number of above/below runs ...

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Which of the following is not a step in the quality control process?


A) Define what is to be controlled.
B) Compare measurements to a standard.
C) Eliminate each of the defects as they are identified.
D) Take corrective action if necessary.
E) Evaluate corrective action.

F) All of the above
G) A) and E)

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A design engineer wants to construct a sample mean chart for controlling the service life of a halogen headlamp his company produces. He knows from numerous previous samples that this service life is normally distributed with a mean of 500 hours and a standard deviation of 20 hours. On three recent production batches, he tested service life on random samples of four headlamps, with these results:  Service Life (hours)   Sample 149550050550025255155055153470480460470\begin{array} { r } { \text { Service Life (hours) } }\\\begin{array} { l l l l l } \text { Sample } & \\\hline 1 & 495 & 500 & 505 & 500 \\2 & 525 & 515 & 505 & 515 \\3 & 470 & 480 & 460 & 470\end{array}\end{array} What is the mean of the sampling distribution of sample means when service life is in control?


A) 250 hours
B) 470 hours
C) 495 hours
D) 500 hours
E) 515 hours

F) B) and E)
G) D) and E)

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A p-chart is used to monitor the fraction of defectives in the output of a process.

A) True
B) False

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An R value of zero (on a range chart) means that the process must be in control since all sample values are equal.

A) True
B) False

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Process capability compares process variability to the tolerances.

A) True
B) False

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A quality analyst wants to construct a sample mean chart for controlling a packaging process. He knows from past experience that whenever this process is under control, package weight is normally distributed with a mean of 20 ounces and a standard deviation of two ounces. Each day last week, he randomly selected four packages and weighed each:  Weight (ounces)   Day  Monday 23222324 Tuesday 23211921 Wednesday 20192021 Thursday 18192019 Friday 18202220\begin{array} { r } { \text { Weight (ounces) } }\\\begin{array} { l l l l l } \text { Day } \\\hline \text { Monday } & 23 & 22 & 23 & 24 \\\text { Tuesday } & 23 & 21 & 19 & 21 \\\text { Wednesday } & 20 & 19 & 20 & 21 \\\text { Thursday } & 18 & 19 & 20 & 19 \\\text { Friday } & 18 & 20 & 22 & 20\end{array}\end{array} If he uses upper and lower control limits of 22 and 18 ounces, on what day(s) , if any, does this process appear to be out of control?


A) Monday
B) Tuesday
C) Monday and Tuesday
D) Monday, Tuesday, and Thursday
E) none

F) B) and C)
G) A) and C)

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Inspection is a(n) :


A) prevention.
B) control.
C) monitoring.
D) corrective.
E) appraisal.

F) A) and B)
G) None of the above

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A point which is outside of the lower control limit on an R-chart:


A) is an indication that no cause of variation is present.
B) should be ignored because it signifies better-than-average quality.
C) should be investigated because an assignable cause of variation might be present.
D) should be ignored unless another point is outside that limit.
E) is impossible since the lower limit is always zero.

F) A) and B)
G) None of the above

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A stent for use in coronary surgery requires a special coating. Specifications for this coating call for it to be at least 0.05 millimeters but no more than 0.15 millimeters. Suppose the criterion for evaluating this process is that the appropriate capability index must be at least 1.3. With a long-run process mean of 0.09 and a standard deviation of 0.015, is this process capable?

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The greater the volume of the process being targeted for inspection, the more attractive __________ inspection is.


A) monitored
B) controlled
C) periodic
D) variable
E) automated

F) A) and B)
G) All of the above

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Studies on a bottle-filling machine indicate that it fills bottles to a mean of 16 ounces with a standard deviation of 0.10 ounces. What is the process specification, assuming the Cpk index of 1?


A) lower spec = 0.1 ounces and upper spec = 1 ounce
B) lower spec = 8.7 ounces and upper spec = 12.5 ounces
C) lower spec = 12.0 ounces and upper spec = 21.4 ounces
D) lower spec = 15.7 ounces and upper spec = 16.3 ounces
E) lower spec = 14.3 ounces and upper spec = 17.7 ounces

F) A) and C)
G) None of the above

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When a process is in control, it results in there being, on average, 16 defects per unit of output. c-chart limits of 8 and 24 would lead to a _______ percent chance of a Type I error.


A) 67
B) 92
C) 33
D) .03
E) 5

F) A) and D)
G) B) and E)

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Attributes need to be measured, whereas variable data can be counted.

A) True
B) False

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