Question 1

Ethical behaviour can be reinforced through the use of an appropriate reward and evaluation system.

Accepted Answer

A) True 
 B)False

Question 2

Coercive power is the power exercised by use of fear of punishment for errors of either omission or commission by employees.

Accepted Answer

A) True 
 B)False

Question 3

An integrity-based approach to corporate social responsibility is primarily lawyer-driven with the intent of preventing criminal misconduct.

Accepted Answer

A) True 
 B)False

Question 4

Organizational learning works best when an organization's leaders gather information and teach it to employees who are like their students.

Accepted Answer

A) True 
 B)False

Question 5

A useful technique that can be used for gathering external information is known as

Accepted Answer

A)   in-sourcing.
B)   outsourcing.
C)   benchmarking.
D)   invoicing.E) A) and B)
F) A) and C)

Question 6

Key principles involved in the accelerated learning program at General Electric include all of the following except

Accepted Answer

A)   reach consensus about barriers.
B)   develop a common language.
C)   create an action plan.
D)   train individuals rather than teams.E) B) and D)
F) C) and D)

Question 7

Leaders play an important role in sustaining an organization's culture,but they are powerless to change it.

Accepted Answer

A) True 
 B)False

Question 8

The empowerment perspective that involves trusting people to do the right thing,takes intelligent risks,and act with a sense of ownership is known as

Accepted Answer

A)   the leadership perspective.
B)   the top-down approach.
C)   the bottom-up approach.
D)   the risk-taking model.E) B) and C)
F) B) and D)

Question 9

What is the difference between "top-down" and "bottom-up" approaches to empowerment? Discuss how these differences impact the effectiveness of empowerment efforts.

Accepted Answer

In the top-down perspective,empowerment ...

Question 10

Identify the five components of emotional intelligence (EI).Discuss how each of these factors contributes to the success of a leader or manager.

Accepted Answer

The five components of Emotional Intelli...

Question 11

Effective leadership is like a three-legged stool consisting of all of the following except

Accepted Answer

A)   dedication to maintaining the status quo.
B)   nurturing a culture dedicated to excellence and ethical behaviour.
C)   determining a direction.
D)   designing the organization.E) B) and C)
F) A) and D)

Question 12

A key function of the leaders in a learning organization is to generate an organization-wide commitment to the status quo.

Accepted Answer

A) True 
 B)False

Question 13

Systemic barriers to change refer to elements of an organization's design,structure,and reporting relationships that impede the flow of information.

Accepted Answer

A) True 
 B)False

Question 14

Which is not an example of internal benchmarking at Whole Foods

Accepted Answer

A)   is used by teams to compete against other teams in their stores.
B)   is used by teams which compete against their own goals for sales, growth, and productivity.
C)   is used by teams to compete against similar teams at different stores and regions.
D)   is used by teams to compete for positive customer feedback.E) B) and D)
F) A) and B)

Question 15

Expert power

Accepted Answer

A)   is derived from organizationally conferred decision-making authority.
B)   arises from a manager's access, control, and distribution of information that is not freely available to everyone in an organization.
C)   is derived from referent power.
D)   is derived from the leader's capability and knowledge in a particular field.E) A) and C)
F) A) and D)

Question 16

Briefly discuss the three interdependent activities that are critical for effective leadership.

Accepted Answer

Many authors contend that successful lea...

Question 17

Organizational learning and change typically involve ongoing questioning of an organization's

Accepted Answer

A)   need for employees.
B)   head office location.
C)   status quo or method of procedure.
D)   leadership ability.E) C) and D)
F) All of the above

Question 18

Functional benchmarking

Accepted Answer

A)   is not very useful for organizations with a divisional organizational structure.
B)   endeavours to determine best practices regardless of industry.
C)   restricts the search for best practices to competitors.
D)   is useful when researching industry-specific standards.E) A) and D)
F) None of the above

Question 19

Which of the following is an important characteristic of a leader?

Accepted Answer

A)   Goal-oriented
B)   Satisfied with the status quo
C)   Reactive
D)   Focused on past performanceE) None of the above
F) A) and B)

Question 20

All of the following constitute organizational bases of a leader's power except

Accepted Answer

A)   legitimate power.
B)   reward power.
C)   referent power.
D)   coercive power.E) All of the above
F) A) and C)

Exam 11: Strategic Leadership: Creating a Learning Organization and an Ethical Organization

Functional benchmarking

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Coercive power is the power exercised by use of fear of punishment for errors of either omission or commission by employees.

Correct AnswerverifiedShow Answer

Which is not an example of internal benchmarking at Whole Foods

Correct AnswerverifiedShow Answer

The empowerment perspective that involves trusting people to do the right thing,takes intelligent risks,and act with a sense of ownership is known as

Correct AnswerverifiedShow Answer

Which of the following is an important characteristic of a leader?

Correct AnswerverifiedShow Answer

Expert power

Correct AnswerverifiedShow Answer

Identify the five components of emotional intelligence (EI).Discuss how each of these factors contributes to the success of a leader or manager.

Correct AnswerverifiedThe five components of Emotional Intelli...View AnswerShow Answer

An integrity-based approach to corporate social responsibility is primarily lawyer-driven with the intent of preventing criminal misconduct.

Correct AnswerverifiedShow Answer

What is the difference between "top-down" and "bottom-up" approaches to empowerment? Discuss how these differences impact the effectiveness of empowerment efforts.

Correct AnswerverifiedIn the top-down perspective,empowerment ...View AnswerShow Answer

Key principles involved in the accelerated learning program at General Electric include all of the following except

Correct AnswerverifiedShow Answer

A useful technique that can be used for gathering external information is known as

Correct AnswerverifiedShow Answer

Organizational learning and change typically involve ongoing questioning of an organization's

Correct AnswerverifiedShow Answer

Leaders play an important role in sustaining an organization's culture,but they are powerless to change it.

Correct AnswerverifiedShow Answer

Systemic barriers to change refer to elements of an organization's design,structure,and reporting relationships that impede the flow of information.

Correct AnswerverifiedShow Answer

Organizational learning works best when an organization's leaders gather information and teach it to employees who are like their students.

Correct AnswerverifiedShow Answer

Ethical behaviour can be reinforced through the use of an appropriate reward and evaluation system.

Correct AnswerverifiedShow Answer

A key function of the leaders in a learning organization is to generate an organization-wide commitment to the status quo.

Correct AnswerverifiedShow Answer

Briefly discuss the three interdependent activities that are critical for effective leadership.

Correct AnswerverifiedMany authors contend that successful lea...View AnswerShow Answer

Effective leadership is like a three-legged stool consisting of all of the following except

Correct AnswerverifiedShow Answer

All of the following constitute organizational bases of a leader's power except

Correct AnswerverifiedShow Answer

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The five components of Emotional Intelli...
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In the top-down perspective,empowerment ...
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Correct Answer
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Many authors contend that successful lea...
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