Filters
Question type

Study Flashcards

Bounded rationality means solving problems by producing the best possible solution based on a set of highly desirable conditions.

A) True
B) False

Correct Answer

verifed

verified

Max needs to create a plan for his final art project.Inez,also in the class,passes by and sees Max sitting at an outdoor café,having coffee.He seems really relaxed.Inez asks him how come he isn't stressed thinking about the final project.What does this scenario indicate?


A) Coffee can help stimulate creative ideas.
B) Doing "nothing" may be one of the most important creative things we can do.
C) Max has a good relationship with his art instructor so he's not worried.
D) Max does his best creative work right before the due date, so he's not in any rush.
E) It's easy to ask for an extension for the project.

F) A) and C)
G) A) and B)

Correct Answer

verifed

verified

The first stage of the creative performance behavior process is


A) problem formulation/definition.
B) preparation/information gathering.
C) idea generation.
D) idea evaluation.
E) idea validation.

F) D) and E)
G) All of the above

Correct Answer

verifed

verified

The senior managers of Optimum Inc.,a multinational information technology firm,were concerned that people were not buying their computers.They were shocked to hear of a salesperson recommending to customers to buy something other than an Optimum PC because they were of poor value.This small incident motivated the organization to conduct an extensive survey to understand real customer experience in order improve their products accordingly.This was an example of


A) a normative process.
B) evidence-based decision making.
C) satisficing.
D) a nonrational process.
E) escalation of commitment.

F) A) and E)
G) C) and D)

Correct Answer

verifed

verified

Lily graduates from high school and is ready to go to college.However,she also loves sports.She wants to join a basketball academy and become a professional basketball player.Lily finds her uncertainty about her future very stressful and is psychologically uncomfortable about it.This implies that Lily has a(n)


A) low tolerance for ambiguity.
B) conceptual decision-making style.
C) low need for structure.
D) analytical style of decision making.
E) high social concern.

F) D) and E)
G) A) and B)

Correct Answer

verifed

verified

The two dimensions of decision-making style are value orientation and tolerance for ambiguity.

A) True
B) False

Correct Answer

verifed

verified

A holistic hunch represents a judgment that is based on a conscious integration stored in memory.

A) True
B) False

Correct Answer

verifed

verified

The rational model of decision making explains how managers should make decisions.

A) True
B) False

Correct Answer

verifed

verified

Josephine is about to graduate from college and is excited about joining her two roommates to start a small coffee shop near campus.She has never started a business before,but she is sure that her business degree has taught her everything she needs to know.The three of them have enough money for their initial costs and figure that they can cover their expenses with the cash flow from the business.Which heuristic is probably involved?


A) representativeness
B) anchoring
C) availability
D) fundamental attribution error
E) overconfidence

F) B) and D)
G) A) and C)

Correct Answer

verifed

verified

You and your roommate are going shopping.As you walk down the street,you see movers lifting a large couch out of a truck and onto the sidewalk.You both quickly cross to the other side of the street.You don't want to get in the way of the movers or risk being injured by a piece of furniture.

Correct Answer

verifed

verified

This is an example of judgmental heuristics.Why is knowing about these important for managers? Identify and define at least six judgmental heuristics and give an example of each. We make decisions and judgments every day.Judgmental heuristics represent cognitive shortcuts or biases that are used to simplify the process of making decisions.There are both pros and cons to the use of heuristics.Because these shortcuts derive from knowledge gained from past experience,they can help managers make decisions.At the same time,however,they can lead to bad decisions,particularly for people facing severe time constraints.Eight biases that commonly affect decision making are: Confirmation bias Overconfidence bias Availability bias Representativeness bias Anchoring bias Hindsight bias Framing bias Escalation of commitment bias

__________ and ________ drive creative performance behaviors.


A) Task; person focus
B) Tolerance for ambiguity; locus of control
C) Heuristics; biases
D) Alternatives; solutions
E) Person factors; environmental characteristics

F) C) and D)
G) A) and B)

Correct Answer

verifed

verified

In a complicated decision environment,a manager should use the _______ method of decision making.


A) heuristic
B) rational
C) satisficing
D) nonrational
E) intuition

F) None of the above
G) A) and E)

Correct Answer

verifed

verified

Jess has completed her two-year medical assistant program.She really wants to be a nurse,but needs to start working as soon as possible in order to pay her bills and loans.Unbeknownst to her,one of her professors has put her name in for an award program at the local nursing college.She is notified that she is a finalist for the award-full paid tuition and a living stipend.This _______ can enable her to exceed her goals.


A) problem
B) opportunity
C) propportunity
D) holistic hunch
E) alternative

F) All of the above
G) A) and B)

Correct Answer

verifed

verified

Which of the following is one of the assumptions underlying nonrational models of decision making?


A) Managers do not possess complete information.
B) Rational decision making is easy.
C) The context for managerial decisions is simple and stable.
D) Decisions can be made with certainty.
E) Managers do not face restrictions when making decisions.

F) C) and D)
G) C) and E)

Correct Answer

verifed

verified

In groupthink,the "inherent morality" symptom is likely to


A) breed excessive optimism.
B) cause groups to underestimate opponents.
C) cause groups to interpret silence as assent.
D) question loyalty of dissenters.
E) cause the group to ignore ethical considerations.

F) A) and E)
G) C) and E)

Correct Answer

verifed

verified

E

Marvin is a medical technician who administers stress tests.He has a low tolerance for ambiguity and is oriented toward task and technical concerns when making decisions.The ________ style is well suited for this position.


A) analytical
B) conceptual
C) directive
D) behavioral
E) consultative

F) A) and C)
G) C) and D)

Correct Answer

verifed

verified

C

In an OB course,the professor divides the class into teams of five.Alice is leader of her team.Their assignment-to be completed within the class period-is to create an original problem-solving activity. To develop this activity,students will need to use creativity,negotiation,and decision making,as well as communication and time management.What does Alice have to do to enhance creativity and group decision making?

Correct Answer

verifed

verified

To enhance creativity,Alice should focus...

View Answer

Martin's Stores Inc.has entered into a partnership with FindIt.FindIt,the retailer's latest search engine for Martins.com,includes semantic data.Seemless,a platform that was designed in-house,relies on text analysis,machine learning and even synonym mining to produce relevant search results.Martin's says adding semantic search has improved online shoppers completing a purchase by 10 to 15 percent.In terms of benefits to Martin's,that could mean millions of dollars. What is "big data"? Why is it important for organizations?

Correct Answer

verifed

verified

Big data reflects the vast quantity of d...

View Answer

The primary intent of Bagley's decision tree model is to


A) improve rationality in decision making.
B) assist in conducting evidence-based decision making.
C) help in making more ethical decisions.
D) reduce bias in decision making.
E) increase creativity in decision making.

F) D) and E)
G) A) and D)

Correct Answer

verifed

verified

_______ is a mode of thinking that people engage in when they are deeply involved in a cohesive in-group,when members' strivings for unanimity override their motivation to realistically appraise alternative courses of action.


A) Brainstorming
B) Brainwriting
C) Brainwashing
D) Groupthink
E) Goal displacement

F) A) and B)
G) None of the above

Correct Answer

verifed

verified

Showing 1 - 20 of 94

Related Exams

Show Answer