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Multiple Choice
A) benchmark
B) stoplight
C) point-of-purchase
D) value-based
E) loss-leader
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Multiple Choice
A) the difference between the final selling price and the retailer's cost.
B) the amount the manufacturer adds to achieve the desired suggested retail price.
C) discounting a product when it does not sell at the original price and an adjustment is necessary.
D) the lowest price to which a retailer can reduce a sales ticket and still make a profit.
E) the net margin.
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Multiple Choice
A) business-format franchise
B) manufacturing franchise
C) general service franchise
D) product-distribution franchise
E) business franchise venture
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Multiple Choice
A) increase competition with other retailers in the immediate vicinity.
B) placate dissatisfied customers.
C) enhance customer perceptions of product quality.
D) increase demand for complementary products.
E) create a sense of urgency among repeat buyers.
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Multiple Choice
A) Sam's Coal Country uses a drop shipper for its coal.
B) Amy's Amazing Appetizers uses a rack jobber for its frozen apricot aperitifs.
C) Hannah's Hardware uses a rack jobber for its hinges.
D) Shayna's Superior Supplies uses a desk jobber for its staplers.
E) Nova's Novelties uses a truck jobber for its never-needs-a-battery night lights.
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Multiple Choice
A) becoming a member of a research group that evaluates new products.
B) becoming a secret shopper.
C) participating in an online auction.
D) participating in a buying cooperative.
E) using direct selling.
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Multiple Choice
A) merchandise.
B) target market.
C) retail pricing.
D) store location.
E) retail communication.
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Multiple Choice
A) 20 to 30 year old men.
B) 30 to 40 year old women.
C) 40 to 50 year old men.
D) 40 to 60 year old women.
E) 50 to 70 year old men.
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A) marked up
B) off-priced
C) value-subtracted
D) maintained
E) marked down
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Multiple Choice
A) a manufacturer's agent to sell to truck jobbers who in turn will deal with retailers.
B) its own salesforce to sell directly to retailers.
C) the services of a selling agent to sell to general merchandise wholesalers who will sell to retailers.
D) a dual distribution system composed of both direct and indirect wholesalers.
E) a rack jobber who will sell to a merchant wholesaler and who will in turn sell to retailers.
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Multiple Choice
A) 16%
B) 26%
C) 36%
D) 56%
E) 66%
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Multiple Choice
A) brand name of the product
B) product benefits
C) convenience
D) perceived quality
E) the total buying experience
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Multiple Choice
A) corporate chains have more experience than other forms of retailers.
B) they can own stock in the same company where they shop since corporate chain stock must be publicly-traded.
C) the latter can bargain with a manufacturer to obtain product volume discounts on orders, which can be passed on to consumers in terms of lower prices.
D) there are multiple outlets, each with its own varied merchandise and different management policies.
E) merchandise is arranged and displayed by professional designers making their shopping experience less stressful.
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Multiple Choice
A) handle bulky items like lumber, bricks, and telephone poles.
B) handle perishable items like flowers, baked goods, and deli meats.
C) handle office supplies, electrical supplies, hardware products, and groceries.
D) are a kind of full-service wholesaler.
E) lease vending machines to merchants and refill them as needed on a cash only basis.
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Multiple Choice
A) sizeable wholesalers that handle products for the world's largest retailers.
B) new Internet start-ups that have the potential to impact the U.S. economy.
C) large retailers outside of the United States.
D) large distributors of business products.
E) historically important companies that developed consumer selling systems, though none still exist today.
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Multiple Choice
A) represent a single producer and are responsible for the entire marketing function of that producer.
B) work for several producers and carry noncompetitive, complementary merchandise in an exclusive territory.
C) take title to merchandise but sell only to buyers who call on them, pay cash for merchandise, and furnish their own transportation for the merchandise.
D) own the merchandise they sell but do not physically handle, stock, or deliver it.
E) bring buyers and sellers together to make sales.
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Multiple Choice
A) corporate chains
B) cooperative marketing systems
C) contractual systems
D) regional shopping centers
E) self-service systems
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Essay
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Multiple Choice
A) retail cluster in a downtown area.
B) retail location that typically has one primary store and about 20 to 40 smaller outlets, and serves a population base of about 100,000.
C) cluster of stores that serve people who are within a five- to ten-minute drive and serves a population base of under 30,000.
D) group of 50 to 150 stores, often containing two or three anchor stores, that typically attracts customers who live or work within a 5- to 10-mile range.
E) retail cluster of stores in uptown areas.
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