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Which of the following best illustrates the concept of derived demand?


A) The number of retail stores in a downtown area decreases as demand for retail goods increases.
B) An increase in the number of new, single-family homes results from a spurt in the gross national product.
C) The heat wave results in an increased demand for air conditioners.
D) Container manufacturers experience an increase in sales because more HDTVs from Japan and South Korea are being sold in the U.S. and must be transported by ship in containers.
E) Honda reducing its car prices causes GM to do the same.

F) None of the above
G) D) and E)

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Among business products,supplies usually consist of


A) items as pens, batteries, and light bulbs.
B) buildings and fixed equipment.
C) items used in the manufacturing process and become part of the final product.
D) tools and office equipment.
E) raw materials and component parts.

F) D) and E)
G) B) and E)

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  Figure 10-3 -Figure 10-3 above represents the seven stages of the new-product development process.Stage 4 is the __________ stage. A)  idea generation B)  screening and evaluation C)  business analysis D)  new-product strategy development E)  market testing Figure 10-3 -Figure 10-3 above represents the seven stages of the new-product development process.Stage 4 is the __________ stage.


A) idea generation
B) screening and evaluation
C) business analysis
D) new-product strategy development
E) market testing

F) A) and B)
G) A) and C)

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Intangible activities or benefits that an organization provides to satisfy consumers' needs in exchange for money or something else of value are referred to as __________.


A) services
B) goods
C) products
D) marketing mix
E) ideas

F) A) and B)
G) C) and D)

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Vermont Teddy Bear Company sells handmade Teddy bears designed to be given as gifts for almost every occasion imaginable.The Love Bandit Bear is designed for people to give to each other on Valentine's Day.The unique identification number that the Vermont Teddy Bear Company uses to distinguish this Teddy bear from the others in its product line for ordering and inventory purposes is called a(n)


A) stock ID code.
B) QR code.
C) NAICS stock code.
D) order quantity code.
E) stock keeping unit.

F) A) and D)
G) A) and C)

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of the six ORGANIZATION-RELATED problems that can cause new-product failures is __________.


A) poor product quality
B) encountering groupthink in task force and committee meetings
C) poor execution of the marketing mix
D) bad timing
E) incomplete market and product protocol

F) A) and D)
G) C) and E)

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product mix refers to


A) all of the different product lines offered by an organization.
B) the variations within a product class.
C) a specific product SKU that has a unique brand, size, or price.
D) a group of products that are closely related because they satisfy a class of needs, are used together, are sold to the same customer group, are distributed through the same types of outlets, or fall within a given price range.
E) the entire product category or industry.

F) B) and D)
G) A) and C)

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Heavy-duty Rayovac flashlights are sold throughout the United States.However,Philips manufactures the bulbs used in Rayovac flashlights.The quantity of bulbs Philips makes is related to how many flashlights Rayovac sells.This is an example of


A) a tying arrangement.
B) reciprocity.
C) strategic alliance demand.
D) relationship marketing.
E) derived demand.

F) B) and C)
G) A) and B)

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Among consumer products,advertising and wide distribution are especially important for


A) durable goods.
B) specialty products.
C) nondurable goods.
D) production goods.
E) semidurable goods.

F) None of the above
G) A) and D)

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respect to promotion,which of the following strategies would most likely be used for unsought products?


A) offering consumer and trade sales promotions
B) establishing the uniqueness and status of the brand
C) generating awareness
D) differentiating the brand from competitive brands
E) stressing price and availability in advertising

F) None of the above
G) A) and D)

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Goods can be divided into __________ goods and __________ goods.


A) functional; aesthetic
B) required; desired
C) tactile; conceptual
D) durable; nondurable
E) product; service

F) B) and E)
G) A) and E)

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Introducing new-products sequentially into geographic areas of the U.S.to allow production levels and marketing activities to build up gradually to minimize the risk of new-product failure is referred to as


A) limited rollouts.
B) phased rollouts.
C) market-product expansion.
D) regional rollouts.
E) phased commercialization.

F) D) and E)
G) None of the above

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an organization's perspective regarding its new products and innovations,which of the following new-product strategies has the highest level of risk?


A) a radical invention
B) a brand extension
C) a product line extension
D) a jump in innovation
E) a product deletion

F) A) and E)
G) C) and D)

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Market testing refers to


A) exposing actual products to prospective consumers under realistic purchase conditions to see if they will buy.
B) making sales and profit projections on prototype products to make go-no-go decisions.
C) conducting marketing research among a sample of consumers in the target market to determine which version of a new-product concept is deemed the best.
D) independently run comparison tests with similar products currently in the marketplace to determine which one performs best.
E) conducting safety tests to determine whether the new product meets the established requirements when it isn't used as planned.

F) D) and E)
G) C) and D)

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New-product strategy development calls for INGenius Co.to develop a battery recycler for the business market.Which is the most likely stage of the new-product process in which manufacturing issues regarding the new product become an especially important element?


A) development
B) market testing
C) idea generation
D) screening and evaluation
E) business analysis

F) A) and D)
G) B) and E)

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Business products are also referred to as __________ products.


A) B2B products
B) B2C products
C) B4B products
D) C3PO products
E) B4C products

F) None of the above
G) A) and D)

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tool available for services when dealing with capacity management is to use __________ to charge different prices during different times of the day or the week to balance supply and demand.


A) off-peak pricing
B) variable hours of operation-opening or closing a store at different times
C) sales promotion incentives such as coupons
D) build-to-order service delivery systems
E) rationing

F) A) and E)
G) B) and E)

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Business analysis refers to the stage of the new product process


A) where the target markets are selected and resources are allocated to reach them.
B) where the target market segments that show potential are selected and those that do not are eliminated.
C) that specifies the features of the product and the marketing strategy needed to bring it to market and make financial projections.
D) where there is a formal accounting of all monies spent on R&D to determine the return on investment (ROI) that the new product will give back to the firm.
E) that internally and externally evaluates new-product ideas to eliminate those warranting no further effort.

F) A) and E)
G) A) and B)

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a small retail chain hires an accountant to do its income taxes,the retail chain would have purchased a(n) __________ kind of business product.


A) ancillary service
B) industrial service
C) specialty service
D) accessory service
E) contractual service

F) A) and B)
G) A) and D)

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  Figure 10-2 -According to Figure 10-2 above,column  A  represents a A)  spontaneous innovation. B)  continuous innovation. C)  discontinuous innovation. D)  dynamically continuous innovation. E)  evolutionary innovation. Figure 10-2 -According to Figure 10-2 above,column "A" represents a


A) spontaneous innovation.
B) continuous innovation.
C) discontinuous innovation.
D) dynamically continuous innovation.
E) evolutionary innovation.

F) B) and E)
G) B) and D)

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