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Exam 2: Perception, personality, and Emotions

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Question 51

Multiple Choice

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When a fire truck's siren was heard,everyone ran to the window to see what was happening.That everyone responded in the same way is an example of which aspect of Attribution Theory?

A) consistency
B) consensus
C) distinctiveness
D) selective perception
E) contrast effects

F) A) and E)
G) B) and D)

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Question 52

True/False

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High self-monitors adjust their behaviour if demanded by the situation.

A) True
B) False

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Question 53

True/False

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Donna "wears her emotions on her sleeve" such that when she has trouble at work,it affects her performance.Donna is good at surface acting.

Which of the following is a TRUE statement?

Trying to modify one's TRUE inner feelings based on display rules is known as

We often interpret others' behaviours based on our own characteristics.

SCENARIO 2-1 You have hired a 55-year-old employee who has successfully worked in large firms.Your company is a small,closely-knit organization with many young employees; most do not have as much work experience as this newcomer.You have prided yourself on being flexible with your employees and being open to their needs.They requested an informal dress code for Fridays and you adopted this policy four months ago. -Refer to Scenario 2-1.You may discover your younger employees believe the older employee to be rigid and intolerant of various behaviours and values.This is due to their

Jan and Mike have an argument at work that causes them to be angry with each other.Later on in the day,they both find that they are in bad spirits.This is an example of an affect state describing a mood.

John usually responds positively when asked to do something,but recently his boss has noticed that he does not seem as enthusiastic and positive when requests are made of him.Which aspect of Attribution Theory does this observation relate to?

People who select,create and influence work situations in their favour are called self-monitors.

If a manager has high emotional intelligence he will likely engage in

The tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgments about the behaviour of others is known as

Which of the following statements is TRUE of narcissists?

SCENARIO 2-5 You are the manager of a small retail store and have decided to apply the Big Five Model in order to understand your employees and their work habits. -Refer to Scenario 2-5.Jane Simpson rates low on conscientiousness.You should expect she would

Ron has been known to tell "mistruths" to clients about when they can expect delivery of merchandise; Ron considers that the importance of making the sale justifies giving clients overly optimistic delivery dates This is known as Machiavellianism.

SCENARIO 2-6 Michael is angry that he was disciplined by his boss and demoted from produce clerk to the job of stocking shelves.He has not been greeting customers with a smile and friendly hello,although this is required in his job.He takes extra time collecting his supplies from the back of the warehouse,and then works quickly when working in the public areas of the store only so he can disappear into the warehouse.He sometimes hides in the washroom during his shift to avoid talking to his boss. -Refer to Scenario 2-6.The anger Michael feels toward his boss is

Jane Allen,a campaign manager at a non-profit organization,often takes full credit for project successes even when her team members' contributions play a big role in achieving milestones.However,when projects receive setbacks,she blames her team members and sometimes states that the situation was beyond her control.Jane's behaviour is an example of

Ava never gives up; she persists in what she is trying to accomplish even when setbacks occur.This shows her

A term that best describes an extraverted,sensing,thinking,judging person is

Mary is not one to make excuses when things go wrong because she believes that she controls her own destiny.She has a proactive personality.